Business Support

For years, Instagram Stories have been like the “cool kids table” of your account: mostly seen by people who already follow you. Great for connection, not great for discovery. That’s changing and businesses should be pretty excited about this. Instagram now lets people reshare public Stories to their own Stories, even if they weren’t tagged. There’s typically […]

The holiday season is not just a time for festive decorations and warm gatherings; it’s also a golden opportunity for you to expand your reach and build a loyal customer base that you can market to interact with all year long. One effective way to achieve this is by leveraging the power of email marketing.

You spend a lot of time encouraging everyone else. Your customers. Your team. Your family. Even total strangers on social media. Today, it’s your turn. Before the year gets away from you, give yourself a gift that costs nothing and can pay off all year long: write a letter to yourself to read this time

If you have repeat customers, you already have the foundation of something powerful: a community. You just need to ensure they understand that. Not a punch-card club. Not just “regulars.” A real group of people who feel connected to you, your team, and each other. Community is what keeps people choosing you even when a

If you’re a busy professional, “keeping up with tech” can feel like a second full-time job you did not apply for. New tools launch daily. Your inbox is full of “game-changing” software. Meanwhile, you still have customers to serve, a team to lead, and probably at least 47 open browser tabs. Right? While there’s enormous

You already know this but you will never out-doorbuster the big box stores. You are not supposed to. Your power is not in pallets of TVs sold near cost to get people in the door. It is in how people feel when they walk through your door. If you lean into experience, Black Friday can

We’re fast approaching the time of year where it can like you’re running a marathon on a tightrope. Customers need attention. Promotions are queued up to be launched (or designed). Your inventory is giving you nightmares and you have huge goals for the end of the year. And you’re supposed to stay cheerful, strategic, and

You’ve heard the old saying “You never get a second chance at a first impression.” For businesses, that isn’t just a cliché, it’s reality. Customers size up a business long before they make a purchase and often before anyone on your team even says hello. Those first 10 seconds set expectations, shape decisions, and influence

Do you need more attention? Do you feel like your business isn’t top of mind in your community? People won’t buy from you if they don’t think of you. While the easiest way to increase sales is to upsell existing/current customers, the second-best way is increased exposure. These days—to stand out—you need to get creative.

Simple Formats That Keep Your Customers Reading (and Buying) Most marketers will tell you the money is in your e-mail list. One of the easiest ways to create an e-mail list is by offering a giveaway that someone receives in exchange for their e-mail address. What you do with that e-mail address after that initial

If your chamber membership is gathering dust because you don’t enjoy networking events, you’re missing out on significant value hiding in plain sight. While mixers and ribbon cuttings get the spotlight, your membership includes strategic resources that can solve real business problems, even for those of us who hate “working a room.” Your Chamber as

Everyone is telling you that you should be doing something with AI for your business. Every newsletter, podcast, and conference talk seems to assume you’re already knee-deep in implementation. Meanwhile, you’re stuck at square one (or just using it to write an email here or there), overwhelmed by options and uncertain where to begin. Welcome